See CBC news article:
https://www.cbc.ca/news/politics/rcmp-dispatch-911-staffing-1.7549880
Also have a listen to this which aired around the country on CBC Radio (go to minute 7:26)
RCMP OCC Audit (click download button):
Audit des OCC de la GRC (cliquez sur le bouton de téléchargement):
This is your final chance to speak directly to RCMP Senior Management and Treasury Board.
CUPE 104 is collecting anonymous testimonials from LES-PO Public Safety Communicators to present during bargaining and high-level meetings, and the deadline is Friday, May 23.
We’ve heard from many of you already, and your stories are powerful. But the more voices we have, the stronger our case becomes.
If you haven’t submitted yet, please take a few minutes now. This is one of the most important ways you can contribute to real change.
Submit anonymously here:
https://104.cupe.ca/share-your-experience-we-want-to-hear-from-you/
Deadline: Friday, May 23 at 11:59 p.m. local time
What we want to know:
How has the staff shortage affected you?
Your voice matters, your story is safe, and together we can make sure they finally hear the truth directly from us.
In solidarity,
Your CUPE 104 executive
Kathleen, Myles, Robbin, Robb, Cyrus, Marc-Étienne, Alex, Brandon, Randy and Nicole.
WE WANT TO HEAR FROM YOU — IN YOUR OWN WORDS
Our workplaces are in crisis, and nobody understands that better than the people living it every single day.
CUPE 104 is launching an important initiative to collect YOUR voice, the voice of the LES-PO group of Public Safety Communicators, to take directly to both RCMP Senior Management and Treasury Board during bargaining.
This is your chance to speak directly to the decision-makers, completely anonymously, about the pride you take in your work, the challenges you face, and the unacceptable conditions we continue to endure.
WHY THIS MATTERS
For too long, RCMP leadership and Treasury Board have ignored the growing crisis in our workplaces.
Chronic staffing shortages, unfair policies, and systemic leadership failures are pushing dedicated employees past their breaking point, and creating real risks to the public safety and security of Canadians.
We are proud professionals doing critical public safety work. But there is a cost when these issues go unchecked, not just to our well-being, but to the very communities we serve.
This time, they won’t just hear from the union, they’ll hear from YOU.
Your stories, in your own words, will be compiled and presented as evidence in bargaining and in direct discussions with RCMP Senior Management.
This is about telling the truth no report or statistic can capture.
HOW TO PARTICIPATE
It’s simple. It’s anonymous. It matters.
Complete the form at the link below:
https://104.cupe.ca/share-your-experience-we-want-to-hear-from-you/
Maximum 500 words per answer, say as much or as little as you like. No names. No identifiers.
THIS IS HOW WE PUSH FOR CHANGE.
Every story matters. Every voice makes us stronger.
We are proud of the work we do, but pride doesn’t pay the bills. Pride doesn’t fix broken systems. And pride doesn’t stop burnout.
Let’s make sure they can’t ignore us any longer.
In solidarity,
Your CUPE 104 executive
Kathleen, Myles, Robbin, Robb, Cyrus, Marc-Étienne, Alex, Brandon, Randy and Nicole.
WE WANT TO HEAR FROM YOU — IN YOUR OWN WORDS
Our workplaces are in crisis, and nobody understands that better than the people living it every single day.
CUPE 104 is launching an important initiative to collect YOUR voice, the voice of the LES-PO group of Public Safety Communicators, to take directly to both RCMP Senior Management and Treasury Board during bargaining.
This is your chance to speak directly to the decision-makers, completely anonymously, about the pride you take in your work, the challenges you face, and the unacceptable conditions we continue to endure.
WHY THIS MATTERS
For too long, RCMP leadership and Treasury Board have ignored the growing crisis in our workplaces. Chronic staffing shortages, unfair policies, and systemic leadership failures are pushing dedicated employees past their breaking point, and creating real risks to the public safety and security of Canadians.
We are proud professionals doing critical public safety work. But there is a cost when these issues go unchecked, not just to our well-being, but to the very communities we serve.
This time, they won’t just hear from the union, they’ll hear from YOU.
Your stories, in your own words, will be compiled and presented as evidence in bargaining and in direct discussions with RCMP Senior Management.
This is about telling the truth no report or statistic can capture.
HOW TO PARTICIPATE
It’s simple. It’s anonymous. It matters.
Complete the form at the link below:
https://104.cupe.ca/share-your-experience-we-want-to-hear-from-you/
Maximum 500 words per answer, say as much or as little as you like. No names. No identifiers.
THIS IS HOW WE PUSH FOR CHANGE.
Every story matters. Every voice makes us stronger.
We are proud of the work we do, but pride doesn’t pay the bills. Pride doesn’t fix broken systems. And pride doesn’t stop burnout.
Let’s make sure they can’t ignore us any longer.
In Solidarity,
CUPE 104 Executive
This week, we are celebrating you, the incredible members of CUPE 104.
Public Safety Communicators are often the first to know when something has gone terribly wrong, and sometimes the only ones who truly understand what it means to carry that weight long after a shift ends.
Whether you are answering calls for help, coordinating emergency response, or quietly listening for danger before it happens and preventing it, your work makes a difference in ways most people will never see.
But we see you.
We see the long hours, the missed holidays, the quiet professionalism, and the moments of heartbreak and pride that come with doing this job. We know the toll it can take, but also the extraordinary skill, courage, and heart it takes to do it.
This week is for you.
Thank you for showing up, for standing together, and for being the calm in the chaos when Canadians need it most.
From your union family at CUPE 104 — we are proud of you, we stand with you, and we appreciate you more than words can say.
Your CUPE 104 executive
Kathleen, Robbin, Robb, Cyrus, Marc-Étienne, Alex, Brandon, Randy and Nicole.
Dear CUPE 104 Members,
We hope this message finds you well! As we move into spring, we’re gearing up for
some exciting and important steps in the fight for fair treatment, better pensions, and
stronger protections for all our members.
Letter-Writing Campaign – We Need You!
We’re launching a high-impact letter-writing campaign to our Members of Parliament
(MPs) aimed at securing early pension eligibility for our group. This campaign is coming
very soon, and when it does, we’ll need maximum participation to ensure that MPs
across the country hear our message loud and clear.
Why is this important?
Early retirement eligibility would recognize the demanding nature of our work and bring
us in line with other essential service groups. But we need MPs to know how critical this
is, and that means strength in numbers.
What can you do?
When the call comes (and it will be quick!), we’ll provide easy-to-follow steps and a
template letter you can personalize. It’s going to be simple but hugely impactful. The
more letters, the louder our voice.
Bargaining Update – Preparing for the Fight
We’re also getting ready to serve notice to bargain this August, with the goal of being at
the bargaining table by spring 2026. Rest assured, we’re putting in the hard work now,
gathering evidence, refining our strategy, and building a rock-solid case, so that when
we sit down with the employer, we’re ready to fight for what you deserve.
What’s Next?
-Get ready to join our letter-writing campaign – details coming soon!
-Stay tuned for bargaining updates as we move closer to serving notice.
-Watch for ways to stay engaged and support our collective efforts.
Your support and solidarity are the driving forces behind everything we do. When we
stand together, we win together. Let’s make 2025 a year where our voices are heard,
our work is recognized, and our futures are protected.
In solidarity,
Your CUPE 104 executive
Kathleen, Robbin, Robb, Cyrus, Marc-Étienne, Alex, Brandon, Randy and Nicole.
Dear CUPE 104 Members,
This is a final reminder to complete your bargaining survey before the Friday, March 14 deadline!
Your input is crucial in helping us secure a strong mandate as we head into negotiations. This is your opportunity to have your voice heard on the issues that matter most, wages, working conditions, job security, and more.
If you haven’t already completed the survey, please take a few minutes to do so now. The stronger our participation, the stronger our position at the bargaining table.
Thank you for your engagement and support!
In Solidarity,
Your CUPE 104 executive
Kathleen, Robbin, Myles, Robb, Cyrus, Marc-Étienne, Alex, Brandon, Randy and Nicole.
Main page: https://104.cupe.ca/
Membership Form: https://104.cupe.ca/membership/
News Bulletin 2025-03-02
We are excited to announce the launch of a new PSP Mental Health Resource Hub, providing essential tools, research, and treatment options tailored to Public Safety Personnel (PSP), their leaders, and their families. This initiative aims to bridge the gap in mental health support for those who serve and protect our communities.
The Canadian Institute for Public Safety Research and Treatment (CIPSRT/ICRTSP) has developed a comprehensive collection of evidence-based resources to help PSP navigate the unique mental health challenges they face. From research publications to treatment programs and educational webinars, this hub ensures that PSP have access to trusted, research-backed support.
What You’ll Find:
✅ Downloadable Materials: Guides and resources designed for PSP and their families.
✅ Webinars & Online Events: Expert-led sessions on mental health, resilience, and workplace well-being.
✅ Treatment (PSPNET): Free, confidential, online mental health support tailored to PSP needs.
✅ Research & Publications: The latest findings on PSP mental health and wellness.
Access the New PSP Mental Health Resource Hub Now!
🌐 PSP Mental Health Resource Hub
📌 Now featured in the top menu of our website for easy access!
Why This Matters
Ensuring mental health support is accessible and effective is more critical than ever. The new resource hub is a step forward in helping PSP manage stress, burnout, and workplace trauma, ensuring they can continue their vital work in keeping Canadians safe.
We encourage all PSP members and their families to explore these resources and share them widely.
Together, we can prioritize mental wellness for those who protect us.
In Solidarity,
Your CUPE 104 Executive
Dear CUPE 104 Members,
Our current collective agreement is set to expire at the end of this year, and we will be serving notice to bargain four months prior to that. That means now is the time to come together, identify our priorities, and build a strong bargaining mandate.
This week, you will receive our Bargaining Survey from noreply@limesurvey.com. This is your opportunity to tell us what matters most to you in the upcoming negotiations.
Please keep an eye on your inbox – and be sure to check your spam or junk folder in case it gets filtered there. The deadline to complete the survey is March 14, 2025.
Your input is critical in ensuring we negotiate the best possible contract for our members. The more responses we receive, the stronger our position will be when we sit down with the employer. This is your chance to have a direct impact on the wages, benefits, and working conditions we fight for on your behalf.
We strongly encourage every member to take the time to complete the survey and have your say. If you have any questions or experience any issues accessing the survey, please reach out.
Let’s be ready. Let’s stand strong.
In solidarity,
Your CUPE 104 executive
Attention CUPE 104 Members:
Overpayment Recovery Letters from Treasury Board
Treasury Board has launched a project to recover overpayments caused by the Phoenix pay system. Under the Crown Liability and Proceedings Act, the government has a six-year limitation period to initiate debt recovery. As this deadline approaches, the employer is rushing to issue repayment letters.
If You Receive a Recovery Letter:
– Do not respond immediately. Contact your chair right away to file a grievance.
– If the recovery is for overpayments older than six years, the government should not be demanding repayment—but they are sending letters anyway.
What You Should Do:
Respond to the notice by the deadline stated in the letter.
– Do NOT select Option 1 in Annex B if you wish to challenge the recovery, as this acknowledges the overpayment.
– Request additional information or records if you cannot verify the accuracy of the overpayment.
If you receive a letter, reach out to your chair immediately for guidance and support.